Tell your story; meet your goals – Four-to-six hours for individuals – This is an individually customized media training to meet the spokesperson’s specific needs in preparing for media interviews, social media and unique challenges.
Posts / Pages Archive for December, 2013
Communicating with brevity and impact in any situation – Appropriate for small to large audiences – Two-to-four hours – Physicians, physician leaders, nurses and other health care executives and professionals are challenged with communicating clearly and concisely with multiple audiences who often represent very different and increasingly complex perspectives, cultures, goals and expectations. Navigating the […]
A core communication skill for improving patient safety, building trust; enhancing career satisfaction and improving the bottom line – Appropriate for small to large audiences – Two-to-four hours – Do you… Find that you aren’t able to focus fully on what others are saying to you? Sometimes feel like you are missing the deeper meaning […]
How to deliver unpleasant news in a caring and effective manner Appropriate for small to large audiences – Two-to-four hours – Does your health care organization have a strategy for preparing staff to deliver bad news in a caring and effective manner? Does your executive staff tend to procrastinate when they have to deliver bad […]
Appreciating the power of what you say and how, where and when you say it Appropriate for small to large audiences – Two-to-four hours- A news story can make or break an organization’s image and ultimate success. Understanding and preparing your staff for how to interact with the press should be part of every organization’s […]
A core communication skill for improving patient safety, building trust; enhancing career satisfaction and improving the bottom line – One day intensive program for small groups – Listening is the most utilized, but least studied and mastered skill. It is essential to understanding others, accurately assessing their needs, finding comprehensive solutions and building trust. The […]
Custom-designed mini-programs to meet your spokesperson’s advanced needs – Three-to-four hour program for individuals – Spokespeople learn to “work the camera” so that it can serve as a vehicle for delivering clear, succinct and compelling messages. Through coaching, practice and feedback spokespeople gain facility and confidence in relating to the audience, the interviewer or the […]
Communicating with brevity, impact and clarity in any situation – One day intensive program for small groups – The ability to quickly get to the point in a conversation with patients, colleagues, medical teams and/or administrators is critical to communicating successfully. This one-day seminar teaches participants how to communicate with greater brevity and impact in […]
How to deliver unpleasant news in a caring and effective manner Appropriate for small to large audiences – six-to-eight hours – Does your health care organization have a strategy for preparing staff to deliver bad news in a caring and effective manner? Does your executive staff tend to procrastinate when they have to deliver bad […]
Communicating with brevity and impact in any situation – Appropriate for small to large audiences – Two-to-four hours – This highly interactive seminar inspires attendees to become more engaging, effective, empathic, to-the-point communicators. Through discussion and the analysis of entertaining positive and negative video vignettes depicting relevant and sometimes difficult conversations, attendees are challenged to […]
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