Honesty, empathy, clarity and just-in-time communication – Appropriate for small groups – Four hours – In this advanced media training participants will learn how to handle high-stakes, crisis situations on-the-spot with empathy and confidence. It includes spontaneous and planned press conference role plays (video recorded with coaching) and a review of sound bites, bridging technique […]
Uncover opportunities, build trust, create richer customer relationships and improve the bottom line – One day intensive for small groups – Do you sometimes… Find that you aren’t able to focus fully on what others are saying to you? Feel like you’re missing the deeper meaning behind the words in conversations? Become frustrated with the […]
How to deliver unpleasant news in a timely, caring and effective manner – Six-to-eight hours for small to large groups – Does your organization have a strategy for preparing staff to deliver bad news in a caring and effective manner? Does your managerial staff tend to procrastinate when they have to deliver bad news to […]
Lowery Communications - Training and Consulting