Get to the Point!

Communicating with brevity, impact and clarity in any situation

– One day intensive program for small groups –

The ability to quickly get to the point in a conversation with patients, colleagues, medical teams and/or administrators is critical to communicating successfully. This one-day seminar teaches participants how to communicate with greater brevity and impact in a customer, or patient-focused manner. In Get to the Point! attendees learn through intensive role playing, video recording, coaching, instruction and discussion. This program helps health care professionals become more engaging, effective and to-the-point communicators.

Get to the Point! was developed to meet our clients’ requests to adapt proven skills taught in our media training programs to the context of working with health care executives, physician leaders, managers, colleagues and patients.

Each group of six students has an instructor/coach that they work with in their Learning Labs. There is also a videographer required for each Learning Lab.

Get to the Point! Participants learn how to:

• Get straight to the point with patient, or caregiver-oriented messages (Note: This can also be a applied to physician/administration or colleague situations)
• Deliver a highly relevant elevator pitch “on-the-spot”
• Distinguish between effective and ineffective communication skills
• Activate their “internal coach” in order to improve communications while in the process of interacting with others
• Elegantly transition from potentially difficult questions or conversations to those that will have a positive impact on compliance, team work, patient and/or business outcomes
• Keep meetings on track

“Excellent, full of energy…a good role model for the subject.A must seminar for all physicians. Excellent information – applicable to daily living and patient/family encounters.” (John H. Drouilhet, M.D.)