Training Programs

Honesty, empathy, clarity and just-in-time communication – Appropriate for small groups – Four hours – In this advanced media training participants will learn how to handle high-stakes, crisis situations on-the-spot with empathy and confidence. It includes spontaneous and planned press conference role plays (video recorded with coaching) and a review of sound bites, bridging technique […]

Uncover opportunities, build trust, create richer customer relationships and improve the bottom line – One day intensive for small groups – Do you sometimes… Find that you aren’t able to focus fully on what others are saying to you? Feel like you’re missing the deeper meaning behind the words in conversations? Become frustrated with the […]

How to deliver unpleasant news in a timely, caring and effective manner – Six-to-eight hours for small to large groups – Does your organization have a strategy for preparing staff to deliver bad news in a caring and effective manner? Does your managerial staff tend to procrastinate when they have to deliver bad news to […]

Tell your story: Achieve your communication and educational goals – One day intensive for small groups* – This unique one-day training prepares health care spokespeople to communicate their corporate story and messages clearly, concisely and enthusiastically to journalist audiences. The program is designed to help your spokespeople learn to utilize a tried-and-true process for preparing […]

Tell your story; meet your goals – Four-to-six hours for individuals – This is an individually customized media training to meet the spokesperson’s specific needs in preparing for media interviews, social media and unique challenges.  

Custom-designed mini-programs to meet your spokesperson’s advanced needs – Three-to-four hour program for individuals – Spokespeople learn to “work the camera” so that it can serve as a vehicle for delivering clear, succinct and compelling messages. Through coaching, practice and feedback spokespeople gain facility and confidence in relating to the audience, the interviewer or the […]